Privacy Policy
Privacy Policy
Last updated: Dec 16, 2025
Label Candies (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified.
Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:
Contact details: Name, address, billing address, shipping address, phone number, and email address
Financial information: Credit/debit card details, payment information, transaction details, payment confirmations
Account information: Username, password, preferences, and settings
Transaction information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
Communications: Information provided when contacting customer support or communicating with us
Device information: IP address, browser type, device identifiers, network connection
Usage information: How and when you interact with or navigate the Services
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you create an account, place an order, communicate with us, or use the Services
Automatically through the Services, including via cookies and similar technologies
From service providers who process information on our behalf
From partners or other third parties, where permitted by law
How We Use Your Personal Information
We may use your personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
To process orders, payments, shipping, returns, manage accounts, remember preferences, provide recommendations, and improve our Services.
2. Marketing and Advertising
To send promotional communications via email, SMS, or other channels and to display advertisements relevant to your interests.
3. Security and Fraud Prevention
To secure accounts, process payments safely, and detect or prevent fraudulent or illegal activity.
4. Communicating with You
To provide customer support, respond to inquiries, and maintain our relationship with you.
5. Legal Reasons
To comply with applicable laws, respond to legal requests, enforce our terms and policies, and protect our rights.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
With vendors who assist with payment processing, fulfillment, shipping, analytics, IT, and customer support
With marketing and advertising partners for promotional purposes, subject to their privacy policies
When you direct or consent to such disclosure
With affiliates within our corporate structure
In connection with a business transaction, legal obligation, or protection of rights and safet
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. Please review their policies before providing any personal information.
Children’s Data
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If a child has provided us with personal information, a parent or guardian may contact us to request deletion.
Security and Retention of Your Information
While we implement reasonable security measures, no method of transmission or storage is completely secure. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on your location, you may have the following rights:
Right to access / know
Right to delete
Right to correct
Right to data portability
Right to opt out of sale or sharing for targeted advertising
Right to manage marketing communications
You may unsubscribe from promotional emails at any time. Non-promotional messages related to your account or orders may still be sent.
Additional Rights for UK / EEA Residents
Right to object to or restrict processing
Right to withdraw consent
Requests can be made using the contact details below. We may verify your identity before processing requests and will respond as required by law.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:
Label Candies
Owner: Miss Swati Suhas Kshirsagar
Address:
Shop No. 18, New Shopping Centre,
Government Colony, Near Rajdhani Bakery,
Bandra East, Mumbai – 400051, India
Email: support@labelcandies.in
Contact Numbers: +91 81088 82150 / +91 93269 99156
For the purposes of applicable data protection laws, Label Candies is the data controller of your personal information.